Privacy Policy

Website owner

  • Company name: Alba Plaza Echevarría
  • CIF: PT291150225
  • Registered office: Rua Padre Antonio Vieira 117, 4405-679 – Vila Nova de Gaia (Portugal)
  • Activity: Cataloguing of cultural heritage
  • E-mail:
  • Pages of Os Azulejos do Porto: (hereinafter “Os Azulejos do Porto”)
  • Purpose of the website: Online catalogue of Porto’s facade tiles


“Os Azulejos do Porto”, contact email:


The purpose of the processing of these data will be solely to provide you with the information or services you request.

The personal data that may be collected through this website will be processed for the purposes set out below:

  • Contact form. The data you provide us through the “contact” forms on this website will be treated with the purpose of answering the questions you ask us through this form.
  • Job offer form. The data you provide us with through the form to work with us and through your curriculum vitae as a potential candidate for our staff, will be treated with the purpose of taking you into account in future selection processes.
  • Newsletter. The email address you provide when you subscribe to our newsletter will be used to send you the newsletter with information about our products and services. We use the Mailchimp delivery service, a company located in the United States, which stores your email, name and subscription acceptance data. You can unsubscribe from the newsletter at any time via a specific link at the bottom of each mailing you receive. More information.
  • Purchase form: To access the products and services offered in “Os Azulejos do Porto”, the user has a purchase form subject to the conditions specified in our commercial policy and terms of engagement where you will be required to provide contact information and payment.
  • From the moment you register as a user on this website we have access to: User name and e-mail address, IP address, postal address, ID card/ID card and non-sensitive payment data. In any case, “Os Azulejos do Porto reserves the right to modify, at any time and without prior notice, but informing, both the presentation and configuration of “Os Azulejos do Porto” and this legal notice.
  • Commentary form: In “Os Azulejos do Porto” there may be the possibility for users to leave comments on publications. There are cookies that store the data provided by the user so you do not have to re-enter them on each new visit and also collect internally the email address, name, web (if provided) and IP address. The data are stored on servers SiteGround Spain SL.
  • Payment processing services: Through “Os Azulejos do Porto”, you can access through links to third party websites, to make payments for the services provided by Os Azulejos do Porto At no time does our staff have access to the bank details (e.g. credit card number) that you provide to these third parties. These third parties may be:

Web and hosting: “Os Azulejos do Porto” has SSL TLS v.1.2 encryption that allows the secure sending of personal data through standard contact forms, hosted on the servers contracted to SiteGround Spain S.L.

Data collected through the web: The personal data collected will be automatically processed and incorporated into the corresponding files owned by Os Azulejos do Porto.

  • Your IP, which will be used to check the origin of the message in order to provide you with information, protection against SPAM comments and to detect possible irregularities as well as data relating to your ISP.
  • You can also provide us with your data through email and other means that we indicate in the contact section and other forms in “Os Azulejos do Porto”.

We collect information during the payment process in our store. This information may include, but is not limited to, your name, address, email address, telephone number, payment details and other information necessary to process your orders.

The management of this data allows us:

  • Send you important account/order/service information
  • Respond to your requests, complaints and requests for reimbursement.
  • Process payments and prevent fraudulent transactions.
  • Set up and manage your account, provide customer and technical support, and verify your identity.

In addition, we may also collect the following information

  • Location and traffic data (including IP address and browser) if you place an order, or if we need to estimate taxes and shipping costs based on your location.
  • Product pages visited and content viewed while your session is active.
  • Your comments and product reviews if you choose to leave them.
  • Shipping address if you ask for shipping costs before making the purchase while your session is active
  • Essential cookies to keep track of your cart contents while your session is active.
  • Email and password of your account to allow you to access your account, if you have one.
  • If you create an account, we will save your name, address and phone number for future orders.

Data storage

Unbundled data: Unbundled data will be kept without a deletion period.

Online shop customer data: The period of conservation of personal data will vary depending on the service you hire at “Os Azulejos do Porto”. In any case, it will be the minimum necessary, being able to be maintained until:

  • 4 years: Ley sobre Infracciones y Sanciones en el Orden Social (obligations regarding affiliation, registrations, cancellations, contributions, payment of salaries…); Arts. 66 and following Ley General Tributaria (libros de contabilidad…)
  • 5 years: Art. 1964 Civil Code (personal actions without special term)
  • 6 years: Art. 30 Commercial Code (accounting books, invoices…)
  • 10 years: Art. 25 Law on the Prevention of Money Laundering and Financing of Terrorism

Details of the subscribers to the e-mail feed: From the time the user subscribes to the time he or she unsubscribes.

Data of the newsletter subscribers: From the moment the user subscribes to the newsletter until he or she cancels it.

User data uploaded by “Os Azulejos do Porto” to pages and profiles in social networks: From the moment the user gives his consent until he withdraws it.

Data secrecy and security

“Os Azulejos do Porto” undertakes to use the data, to respect its confidentiality and to use it in accordance with the purpose of the same, as well as to comply with its obligation to keep it and adapt all the measures to avoid its alteration, loss, treatment or unauthorized access, in accordance with the provisions of Royal Decree 1720/2007 of December 21, which approves the Regulation of development of the Organic Law 15/1999 of December 13, on the Protection of Personal Data. You guarantee that the personal data provided through the forms are true, being obliged to communicate any modification of them.

You also guarantee that all the information provided corresponds to your real situation, that it is up to date and accurate. You are solely responsible for the accuracy or falsity of the data provided and the damage that may be caused to “Os Azulejos do Porto” as owner or to third parties as a result of the use of such data.

Security Gaps

“Os Azulejos do Porto” adopts adequate security measures to detect the existence of viruses, brute force attacks and injections of malicious code.

However, you should be aware that the security measures of computer systems on the Internet are not infallible and that, therefore, “Os Azulejos do Porto” cannot guarantee the absence of viruses or other elements that may cause alterations in the user’s computer systems (software and hardware) or in their electronic documents and files contained therein.

In spite of this, and in order to try to guarantee the security and privacy of your personal data, we have an active security surveillance system that reports every user activity and possible gaps in the security of user data. In case of a breach we commit ourselves to inform the users within 72 hours.


We can treat your data thanks to your consent when checking the check box accepting this privacy policy and according to the purposes we indicated above. We ask that the information you provide must be true because when providing personal data you guarantee the authenticity of such data to avoid any damage to “Os Azulejos do Porto” for providing false or third party data.


The personal data obtained through “Os Azulejos do Porto” will not be communicated to third parties.


How to exercise your rights: You can make a written communication to the registered office of “Os Azulejos do Porto” or to the e-mail address, including in any case a photocopy of your ID card or other document that identifies you, to request the exercise of the following rights:

  • Right to request access to personal data: you can ask us if we are processing your personal data.
  • Right to request rectification in case they are incorrect.
  • Right to request limitation of their treatment, in which case we will only keep them for the exercise or defense of claims.
  • Right to object to processing: “Os Azulejos do Porto” will stop processing the data in the way you indicate, unless for compelling legitimate reasons, tax obligations, the exercise or defence of possible claims have to be continued.
  • Right to the portability of data: in case you want your data to be processed by another person, we will provide you with the portability of your data to the new person in charge.
  • Right to the deletion of data: unless required by law, the data will be deleted after your request and confirmation.

Models, forms and more information about your rights: CNPD – Comissão Nacional de Protecção de Dados – Portuguese Data Protection Authority.

Possibility of withdrawing consent: in the event that you have given consent for a specific purpose, you have the right to withdraw it at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

How to complain to the Control Authority: If you consider that there is a problem with the way we are handling your data, you can address your complaints to the Security Officer indicated above or to the corresponding data protection authority, being the CNPD – Comissão Nacional de Protecção de Dados – Portuguese Data Protection Authority the competent entity in the case of Spain.


Our website may include embedded content such as videos, images, articles, etc.

Content embedded from other sites behaves in the same way as if the visitor had visited the other site. These sites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction with the embedded content if you have an account or are logged into that site.


This Site may contain links to third party websites. In such cases, we are not responsible for the privacy policies that such third parties may carry out on the personal data they collect. We recommend that you read the privacy policies of these sites.


  • Network presence: We have profiles in some of the main social networks on the Internet.
  • Purpose and legitimacy: The treatment that we will carry out with the data within each one of the referred networks will be, at the most, the one that the social network allows to the corporate profiles. Therefore, we can inform, when the law does not prohibit it, its followers by any means that the social network allows about its activities, presentations, offers, as well as provide personalized customer service.
  • Data extraction: Under no circumstances will we extract data from social networks, unless we obtain the user’s express consent to do so.
  • Rights: When, due to the very nature of social networks, the effective exercise of the data protection rights of the follower is subject to the modification of the follower’s personal profile, we can advise you to the best of our ability.


The access and/or use of “Os Azulejos do Porto” attributes the condition of user to whoever carries it out, accepting, from this very moment, the present legal warning in full.

When using “Os Azulejos do Porto” the user agrees not to carry out any conduct that may damage the image, interests and rights of “Os Azulejos do Porto” or third parties or that may damage, render useless or overload “Os Azulejos do Porto”.